Policy & Terms of Service

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Terms of Service

Terms of Service

Last updated: December 1stst, 2019

Previous policies can be requested to: contact@neetwk.com. When requesting this information, please provide all your information including e-mail address.

Neetwk GmbH

User service agreement

This service agreement constitutes a legal agreement between users, independent (third party) suppliers in the categories of; transportation, moving, warehousing, packaging, labels, intralogistics, material handling, digital tools and/or software and customs service providers such as; customs brokers and customs clearance registered companies and Neetwk GmbH a limited liability company established in Switzerland with offices in Magden, registered in Switzerland in the chamber of commerce.

Neetwk (not being a transportation, moving, warehousing, packaging, labels, intralogistics, material handling, digital tools and/or software and customs service providers) provides the technology and an online platform that connects official and registered providers and users which book logistics and customs services and buy or sell products online.

  1. Definitions

    “Customs broker services” means brokerage services such as; customs clearance, harmonized system code classifications and export control classification.

    “Delivery dates” means calendar day that contractor must deliver the service required by the customer.

    “Digital Tools” means companies offering softwares, systems or digital tools in the areas of logistics, supply chain, document management, trade, packaging, material handling, temperature monitoring, transportation and warehousing.

    “Full Truckload (FTL)” means a truck fully loaded.

    “Full Container Load (FCL)” means a container fully loaded.

    “Full Rail Load” means a rail wagon fully loaded.

    “Incoterms” means International Commercial Terms. Incoterms are rules for the interpretation of trade terms published by the International Chamber of Commerce.

    “Intralogistics” means companies offering materials or goods that take place in operating areas.

    “Less Truckload (LTL)” means a truck not fully loaded, for sending consolidated cargo.

    “Less Container Load (LCL)” means a container not fully loaded, for sending consolidated cargo.

    “Less Rail Load (LRL)” means a rail wagon not fully loaded, for sending consolidated cargo.

    “License” means authorization from applicable governments in order to conduct activities such customs clearance, Export, Re-export, transportation, moving services, etc.

    “Material Handling” means companies offering materials or goods to move, handle or transport in the areas of manufacturing or logistics.

    “Packaging and Labels services” means companies offering packaging and labels solutions specialized on the areas of transportation and warehousing.

    “Rates” means costs to be charged by the different suppliers, which are offered in different currencies, which could vary.

    “Ratings” means information or feedback supplied by the user which is true, honest and completely correct.

    “Residential pick up” Residential address means a location at home or apartment where people live.

    “Reviews” means information supplied by the user which is true, honest and verified against supplier’s reference.

    “Taxes” mean any sales taxes, value added taxes (VAT), required by local governments to collect.

    “Transport, moving, warehouse, packaging, labels, intralogistics, material handling, digital tools and customs services providers” registered and legal companies that provide products and services.

    “Transportation and moving services” means transportation of goods by air, road, sea or any combination and providing transportation services.

    “users” an online member who compares, books and/ or buys transportation, moving, warehouse and customs brokers services via the customer web platform. An online member who buys products in the categories such as; packaging, labels, intralogistics, material handling and digital tools.

    “Warehouse services” means warehouse services such as rent per occupied space, transactional base (inbound, outbound and storage).

  2. Terms of Services

    By using this online platform the user agrees to comply with these terms.

  3. User and service provider / supplier eligibility

    The platform is only available to use, book, buy, sell, pay and rate services for persons that are 18 years or older.

  4. Ratings, reviews and feedback

    Neetwk provides an online network platform of logistics and customs services, which allows users to provide ratings, feedback and reviews for different providers.

    Neetwk Team will verify the rating with the supplier according to the reference given by the user. Once the reference is confirmed by the supplier Neetwk will publish the review.

    Neetwk being a global internet platform does not take responsibility for any review given by the users. Neetwk will monitor but it is not obligate to do this activity.

    Neetwk owns all the ratings, review and feedback given by the users in all terms and conditions by law. Neetwk could remove or modify content which is not appropriate to our policies.

    User commits to provide and give honest and current feedback related to the services that he/ she has been given to. Following statement is accepted by the user while providing ratings, reviews and feedback;

    “I certify to provide and give honest feedback, based on my own and recent experience on logistics services (transportation, moving, warehousing, packaging and labels) and customs services (customs clearance, classification for harmonized system code and export control). I have no personal or business affiliation related to this opinion. I have not been offered and/or accepted any incentive or payment to write this review”.

  5. Account registration
    In order to use the Neetwk online platform services, user and service provider / supplier must first register to create an account.
  6. Transportation services

    User must provide the weight and dimensions of the package to be shipped, selecting the origin and destination. Neetwk will provide options for booking and the user will be able to decide which option does it fit better.

    Full truckload (FTL), full container load (FCL) and full rail load (FRL) option. User must select this option when sending complete or full loads by different transport modes such as roadfreight (truck), seafreight (container) and railfreight (wagon).

    Less truckload (LTL), Less container load (LCL) and less rail load (LRL) option. User must select this option when sending consolidate or less loads by different transport modes such as roadfreight (truck), seafreight (container) and railfreight (wagon).

    Dangerous goods. User must select the option of dangerous goods when sending materials. User is responsible to provide the correct dangerous goods declaration and materials to be packed according to regulations

    Refrigerated / Temperature Controlled. User must select the option of refrigerated / Temperature controlled when sending materials according to their own refrigerated requirements and temperature control specifications.

    Packaging. User must pack goods correctly according to their nature. Wrong packaging may incur in wrong deliveries by the transport service providers.

    Documentation. User must provide the correct documentation, containing all the packaging data.

    Duties and taxes. Duties and taxes that are consequence of the delivery will be covered by the user. If the user selects that consignee will cover the costs, then an invoice will be send to the consignee. In case of no payment from the consignee then the user will be responsible for these costs.

  7. Moving services

    Users must provide moving location, including city and postal code. Further information should be provided such; number of square meter / feet, number of bathrooms and any other required information.

  8. Warehouse services

    Users must provide the desired square meters / feet or space to rent in the location found in the website. Number of goods receiving or inbound transactions, storing and dispatch or shipping will determine the price. Other requirements such as Bonded warehouse, refrigerated and dangerous goods, and finally other warehouse storage characteristics could be filtered in the website.

  9. Packaging and labels services and products

    Services: user can choose between different type of packaging. The user must provide weights and dimensions of material to be packed. Products: user can buy products in the online shop.

  10. Intralogistics and Material Handling

    Users can buy products in the online shop of Intralogistics and Material Handling.

  11. Digital Tools

    User can choose between different type of software, systems or digital tools companies. Users can buy products in the online shop.

  12. Customs Broker services

    User can choose between different type of services. For each of the services such as performing classifications for the harmonized code system and export control classifications, import / export clearance and customs broker database. The user must provide the number of transactions.

  13. Currency converter

    Neetwk utilizes a public currency converter. Quotations, rates or tariffs may vary depending the currency. Neetwk do not guarantee accuracy in exchange rates.

  14. Rates
    1. Transportation rates are commonly based on weight and volume calculation.
    2. Moving rates are commonly provided in cost per hour, cost per room or calculated space according to the inputs given by the user.
    3. Warehouse rates are commonly based on cost per transaction such as goods receiving, storing, shipping or dispatch and cost per metric measure in terms of space.
    4. Packaging rates are commonly based on cost of materials, dimensions and quantity required. Product prices are set by suppliers.
    5. Intralogistics and material handling product prices are set up by suppliers.
    6. Digital Tools prices are set up by suppliers and are commonly based on the software effort development.
    7. Customs brokers rates are commonly based on cost per number of customs clearance, harmonized system classification and export control classifications performed.
  15. Forbidden activities
    1. Military items. It is prohibited to show, or post any military item in Neetwk platform.
    2. Neetwk suppliers that stop business activities must inform Neetwk team immediately to: contact@neetwk.com. It is prohibited to continue registered in the platform where none business activities are conducted anymore by Neetwk suppliers.
    3. The content available in Neetwk platform included but not limited to photos, videos, data, software, icons, messages as well as Neetwk platform framework or infrastructure is property of Neetwk and/or Neetwk suppliers. All content available must not be copied, re-distributed, transfer, modify or reproduce.
  16. Audits

    Regular audits will be performed by the Neetwk Team in the following areas;

    1. Export Control
    2. Value added tax / Governmental registration – company verification.
  17. General booking and financial terms
    1. Fees and rates; fees and rates provided in the website are responsibility of the Neetwk suppliers. Rates can change any time without notice and may include errors or omissions. Suppliers have the right to update or change any price.
    2. Taxes are not included in the prices or rates unless specified.
    3. Neetwk does not charge any service fees to use the website. Certain rates apply for suppliers posting and/or selling materials on Neetwk Platform.
    4. Neetwk suppliers may include or not Incoterms in purchasing and /or selling transactions. This will determine the responsibility of buyers and seller in the business transaction.
  18. Sell and Buy in Neetwk

    As a Neetwk user, along with Neetwk suppliers understand and agrees that buying or selling will not have any liability for suppliers for any unapproved transaction due to a misused account or password.

    Click here to learn more about sell and buy in Neetwk.

  19. Liability

    The third party Neetwk suppliers are not employees or companies related to Neetwk. Neetwk does not own any company in the different categories such transportation, moving, warehousing, packaging, labels, intralogistics, material handling and Digital tools. Neetwk does not hold any brokerage license or own any agency working with customs services.

    Neetwk platform does not recommend (including ratings or reviews) or endorse services, products, software display or sold through the platform. Neetwk displays services, products and software are presented as they are by Neetwk suppliers.

    The use of Neetwk platform is at your own liability, risk or exposure. Neetwk and Neetwk suppliers (or their employees, directors, agents) shall not be liable, whether or not are advised or aware of the possibility to the other for any(a) special, direct, indirect, incidental, punitive, loss of money, revenue, profit, consequential damages, damages resulting of a delay of delivery, or special damages resulting from or arising out of or in connection with this agreement.

    If Neetwk suppliers are found liable for any damage or loss that arises out of or is in anyway connected to the use of Neetwk platform, Neetwk supplier’s entire liability under this agreement shall be limited to Ten Swiss Francs (10.00 CHF).

    1. Defects. Neetwk shall not be liable for defects or failures related to the use of the platform.
    2. Links to Third-Party Sites. Neetwk provides links to third party services providers in order to connect the users directly with Neetwk suppliers. Neetwk is not responsible for what is published in such links. Neetwk is only responsible for what is published in their own online platform.
    3. Transportation, Moving, Warehouse and customs services. The information, description, pictures and videos of services published under Neetwk platform may contain errors, omissions and pricing errors. Neetwk Suppliers do not guarantee accuracy of the information. Neetwk suppliers have the right to correct the data during search or booking of services.
    4. Packaging, Labels, Intralogistics and Material handling. The information, description, pictures and videos of products and goods published under Neetwk platform may contain errors, omissions and pricing errors. Neetwk suppliers do not guarantee accuracy of the data. Neetwk suppliers have the right to correct the data and prices during search or booking of services.
    5. Digital Tools, Softwares and systems. The information of digital tools, softwares or systems published under Neetwk platform may contain errors, omissions and pricing errors. Neetwk suppliers do not guarantee accuracy of the information, description, pictures or videos. Neetwk suppliers have the right to correct the information and prices during search or booking of services.
    6. Language translations. Neetwk and/or Neetwk suppliers shall not have responsibility or liability whatsoever with the respect of language translations. Neither party are responsible for any error or inaccuracy in language translations. By using this platform users and Neetwk suppliers acknowledge any error, omission or inaccuracy in translations. Users accepts that Terms of Service are available in six different languages, English, French, Italian, German, Portuguese and Spanish, being English the official language for the terms of service.
  20. Termination
    1. Without any cause user can deactivate their own account after 10 (ten) days prior notice to the other party.
    2. Immediately, without notice for breach of this user agreement. Neetwk will block the account in the online platform.
  21. Applicable law and dispute

    Any dispute arising out of or in connection with this agreement shall be governed by the laws of Switzerland in the state of Aargau.

  22. Force majeure / superior force

    Neither party shall be liable to the other party for preventing fulfilling obligations due to an extraordinary event or circumstance beyond the control of the parties, such a war, strike, riot, crime or an act of God (hurricane, flood, earthquake, volcanic eruption, etc.).

By clicking “I accept” or signing below (as such may be required by applicable law), user acknowledges that user has read, understood the terms of this service agreement and that user is legally competent to enter this agreement with Neetwk.

Cookies Policy

Last updated: May 25th, 2018

Cookies Information

Neetwk GmbH (“Neetwk”) website uses cookies. By using this website and agreeing to this policy, you consent to Neetwk’s use of cookies in accordance with the terms of this policy. The official language of Neetwk Cookies policy is English. Cookies policy has been translated to different languages in order to facilitate and create transparency within our users and visitors

Cookies are files sent by web servers to web browsers, and stored by the web browsers.

Neetwk cookies

There are two main kinds of cookies used on Neetwk website; session cookies and persistent cookies.

Session cookies are deleted from your computer when you close your browser, whereas persistent cookies remain stored on your computer until deleted, or until they reach their expiry date. The persistent cookies will be used again when login into our Neetwk website.

Neetwk uses cookies for different reasons such as;

  1. To improve the performance of the website.
  2. To analyze the use of this website.

The information generated relating to our website is used to create reports about the use of the website.

Third Party and Social Media Cookies

Neetwk uses Google Analytics in order to understand better the usage of people to our website. Neetwk uses Google Analytics for the following purposes;

  1. To understand the visitor’s location (country and city)
  2. To understand the number of visits to each of our different subcategory websites (Transportation, moving, warehousing, packaging and labels and customs)
  3. To understand where the visitors choose to leave our website.
  4. To understand if our website was found through search engines or directly with name.

Social media websites (Facebook and Linkedin) could be linked to our main website. Third party and social media companies have their own cookies detailed information. Neetwk does not use any statistical or analysis tools from social media websites.

Refusing cookies

Most browsers allow you to refuse or to accept cookies. Blocking cookies could have a negative impact on our website.

Website consent requirement

Cookies Information
Neetwk site uses cookies. By continuing to browse the site, you agree to our use of cookies.

I accept

Mobile app consent requirement

Cookies Information
Neetwk site uses cookies. By continuing to browse the site, you agree to our use of cookies.

I accept

 

Privacy Policy


Last updated: January 30th, 2022

Previous policies can be requested to: contact@neetwk.com. When requesting this information, please provide all your information including e-mail address and the purpose of requesting this information.

A privacy policy is a statement or a legal document that discloses some or all of the ways a party gathers, uses, discloses, and manages a user, third party service providers (transportation, moving, warehousing and customs) and suppliers (packaging, labels, intralogistics and material handling) data.

This policy describes words such as a “our” and “we”, meaning Neetwk GmbH. Neetwk applies this privacy policy to their website and mobile applications. Neetwk GmbH is the only processor and data collector. The official language of Neetwk privacy policy is English. Privacy policy has been translated to different languages in order to facilitate and create transparency within our users and visitors.

This privacy policy describes the personal data protection under the Swiss Data Protection act, California Privacy Rights and Enforcement Act (CPRA), the principles and obligations of the General Data Protection Regulation (GDPR) under the European union. Neetwk has appointed a data protection officer, data controller or personal information processor in order to further comply with local and national regulations.

Neetwk ensures compliance to data protection principles such as; transparent information, fairly and processed based on legal rights.

  1. Information collected
    1. Information provided by registration

      The following information is collected when a user, third party service provider and supplier sign in in our website. The accuracy of this data is given and entered in our website by the third party service provider, supplier or user of this website.

      1. User

        2. When you sign in in our website we require information such as first and last name, company name, address and phone number.

      2. Third party service provider and supplier – general information

        3. When you sign in our website we require information such as first and last name, company name, value added tax number or federal tax number, address, license number to operate, company logo or company picture and phone number. Other certifications such as quality, environmental, safety, security and industry specialization may be required.

      3. Third party service provider and supplier – specific to transportation companies.

        4. When you sign in our website we require the transportation license or registration number. We also require capabilities of the third party service provider such as cargos types to transport, rates(optional) dangerous goods permit to transport and transportation modes.

      4. Third party service provider and supplier – specific to moving companies.

        5. When you sign in our website we require the moving company license or registration number. We also require rates(optional) services included such as dispute settlement program, inventory list, insurance and packing materials.

      5. Third party service provider and supplier – specific to warehouse companies.

        6. When you sign in our website, we require locations and pictures of those locations where you operate, warehouse capabilities such as a bonded, handling dangerous goods, humidity monitoring, refrigerated and temperature controlled. In case you offer outsourced functions we require range of transactions (number) and rates (optional).

      6. Third party service provider and supplier – specific to customs services.

        7. When you sign in our website we require customs brokers license number or registration number. We also require locations where you operate, services and rates (optional).

      7. Supplier – specific to packaging and labels.

        8. When you sign in our website we require locations where you operate, products, services and prices (optional).

      8. Supplier – specific to intralogistics.

        9. When you sign in our website we require locations where you operate, products, services and prices (optional).

      9. Supplier – specific to material handling.

        10. When you sign in our website we require locations where you operate, products, services and prices (optional).

    2. Automatically by using the platform
      1. Usage of platform

        2. By using the platform the website will register the statistics of usage in each of their services or categories.

      2. Near to me – Location

        3. User´s geo location. In case of “near to me” selection is selected by the users.

    3. Ratings, reviews and feedback
      1. User

        2. User´s review, feedbacks and ratings will be stored and visible to other Neetwk users.

  2. Sharing information collected
    1. User´s information.

      2. will be shared with the third party service provider (transportation, moving, warehousing, packaging and labels, and customs) when the users request to be contacted.

    2. Third party service provider and supplier.

      3. Information will be shared with the users requesting information via Neetwk website platform.

    3. Products and services published by the third party service providers and suppliers
    4. Neetwk does not share any information.

      5. Neetwk does not share any data to third party services such as publishing, marketing and any other company doing data analysis.

    5. Neetwk does not sell any information.

      6. Neetwk does not sell any data to third party services such as publishing, marketing and any other company doing data analysis.

    6. Compliance, legal and disputes.

      7. Only for the event of compliance, legal and or a dispute the user or service provider information can be shared by governmental request.

    3. Neetwk is a joint controller (data) together with third party service providers and suppliers offering products and services via our platform. Third party service providers and suppliers register their products and services in our website in order to be found by possible customers (users). Customers (users) can contact the third party service providers and suppliers through the website.

  3. Usage of information collected
    The specific purpose of this data collection in our website is the following;

    1. User´s profile information could be shared with the third party service provider when the user has requested to be contacted.
    2. Third Party provider information is collected in order to share the results in the our website results with the users request(s).
    3. To make sure the third party service providers, suppliers and users legally exists.
    4. To improve the performance of the website.
    5. To analyze the use of this website.
    6. Generates statistical and other information about website use.

    4. Neetwk will not use the personal data for further purposes that are not compatible with our own purpose of collection.

  4. Security and storage of information

    In Neetwk we ensure proper levels of security over data collected. Only Neetwk designed employees have access to data collected in order to prevent any damage or loss of collected information.

    The storage of information is only stored for as long as the third party service providers, suppliers and users decide to be active in our platform. Third party service providers, suppliers and users must inform Neetwk to delete their information when not being active (or stop) in their business activities (legally) or by their decision not to be registered in the website anymore. An e-mail needs to be send to: contact@neetwk.com

    Neetwk reviews regularly stored data such as company name, licenses, federal tax registrations numbers in order to make sure that data is accurate and kept up-to-date.

    User’s, third party service providers and suppliers have access to their information (free of charge) directly into the accounts created by themselves. Therefore the data and any copy of the data can be accessed right away from their accounts created in our website.

    Neetwk ensures that employees, user’s, visitors and third party service providers are compliant with the following data security measures;

    1. User´s profile information could be shared with the third party service provider when the user has requested to be contacted.
    2. Personal data – must be carefully handled
    3. Passwords – Neetwk employees does not have access to any passwords. Passwords are data encrypted.
    4. Passwords definition. Third party service providers, suppliers and users are strongly advised to use secure password and change them regularly. All passwords must contain at least a combination of uppercase and lowercase letters, numbers and symbols.

  5. Personal Data

    Neetwk GmbH takes seriously the protection of personal data. Neetwk respects the legal rights, privacy of visitors, users, third party service provides and suppliers which uses our platform.

    Our website does not collect or store any sensitive data or information such as;

    1. Data concerning a person’s sex life or sexual orientation
    2. Health-related information
    3. Trade-union data
    4. Genetic data, biometric data to identify a human being.
    5. Personal data revealing racial or ethnical origin, political opinions, religious or physical beliefs.

    6. Neetwk collects the following personal data;

    1. First name and last name – when registering in our website. User´s and third party service providers can share this information between themselves.
    2. Personal data – must be carefully handled
    3. Location data – when registering in our website. Neetwk only analyzes via Google analytics the platform visitors specific to the country and city. This information is used only to understand the places which visitors are looking into our website.

    Neetwk does not share or process any of the personal data collected. Suppliers and users of Neetwk platform have the right to correct the data store in the platform.

    Neetwk does not use any technology for automated decision-making or profiling. Neetwk does not make any decisions about suppliers or customers regarding data subjects.

  6. Pictures and Videos

    Neetwk platform offers the option to publish pictures or videos promoting their services or products. While doing this, Neetwk encourages Neetwk suppliers not to post videos or pictures with faces of their employees. The employees of Neetwk third party suppliers must be aware that a video or picture has been posted. Technologies may enable companies to recognize or identify people with pictures or videos.

  7. Data breach report

    Personal or company data breach will be reported to the defined data protection local authorities within 72 hours after having become aware of the breach. The data breach report will include information such as; authority, description of the breach, company or person affected.

  8. Changes
    Neetwk has the right to update or change this privacy policy accordingly. Users or third party service providers could opt for not accepting the privacy policy by cancelling their accounts. Cancelling their accounts could be requested to:
    contact@neetwk.com

    Users, third party service providers and suppliers have fifteen (15) days to cancel or not approve any change(s) in privacy policy.

  9. Private messsage tool

    Neetwk provides a tool for users, third party service providers and suppliers to communicate and to share information, files and messages. Neetwk does not have access to any private message or file shared between the users, third party service providers and suppliers.

    Neetwk may use the private message tool to send communications to users, third party service providers and suppliers such as policy and website updates.

  10. Contact and data protection officer

    The data protection officer is the data controller responsible for this privacy policy. The data protection officer is also the person in charge for “personal information processor” identified in our privacy policy.

    For any questions related to this privacy policy, please send an e-mail to:
    contact@neetwk.com

 

Copyright Policy

In accordance with the Swiss Federal Act on Copyright and Related Rights (Copyright Act, CopA) and the World Intellectual Property Organization (WIPO) Copyright Treaty (WCT), Neetwk GmbH fully respects and takes seriously the intellectual property rights.

Any intellectual property right infringement in our website will be take it down or removed from our website.

If you are authorized copyright owner, or authorized to act, please report to us any act infringement doing the following;

  1. Indicate specific uniform resource locator (URL) where the act of infringement has happened.
  2. Provide written explanation where and why do you own this material.
  3. Provide all your detailed information, including legal name, address and phone number, so you can be contacted by our intellectual property lawyer.
  4. Provide official statement in your letter that you owe the act of infringed material and/ or information.

Please send this statement per e-mail, signed in blue ink and scanned to:

contact@neetwk.com

 

 

Nondiscrimination Policy

Neetwk GmbH (“Neetwk) does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations.

These activities include, but are not limited to, hiring and firing of staff, selection of  vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, vendors, and clients.

Neetwk is an equal opportunity employer. We will not discriminate and will take affirmative action measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran’s status, sexual orientation, gender identity or gender expression.

On the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status our website suppliers may not;

  1. Decline;
  2. Impose different rates and/or;
  3. Refuse services

 

Compliance

Standard of Business Conduct

  1. Definitions

    “Anti-Corruption” means to prevent dishonest or illegal activities with government officials or any other people in charge of public duty.
    “Bribery” means receiving, offering, giving or asking for an item with a value to influence actions of people in charge of public duty.
    “Code of ethics” means a standard of principles to conduct business.
    “Confidentiality” means to keep information secret.
    “Entertainment” means an activity to entertain others.
    “Gift” means an item given from one person to another without expecting any return.
    “Quality” means to have a standard in place and continuous improvement activities.
    “Safety ” means being protected of danger, risk, injury or loss. It means as well to keep information safe.

  2. Neetwk Practices
    1. Anti-bribery and Anti-corruption

      2. Neetwk is committed to comply with local and international laws. It is against Neetwk Policy to give, offer, and / or receive any item in order to obtain any influence from Government officials or people in charge of public duties.

      Neetwk is devoted to prevent illegal activities and avoid any corruption activities. Corruption harms business activities and relationships.

      Bribery and corruption are not tolerated or approved by Neetwk. Employees are fully aware and play and important role to maintain and prevent bribery and corruption activities.

    2. Code of Ethics

      3. Neetwk is bound to be a trust partner with their suppliers and customers. Integrity and honesty are Neetwk values. Neetwk connects suppliers and customers trustfully and transparently.

      Neetwk has different policies and guidelines in place to guide and promote our code of ethics such as; Nondiscrimination, Anti-bribery, Anti-corruption, Gift and Entertainment.

    3. Confidentiality

      4. Neetwk is devoted to keep confidential information received from customers, suppliers, employees and users. Only information agreed with suppliers will be displayed or published in our platform.

      Suppliers have the direct access to modify any information published in our platform.

    4. Gift and Entertainment

      5. Neetwk employees can only receive gifts, entertainment, travel and other items from suppliers or customers when;

      • Have a legitimate business purpose.
      • Be modest and/ or proportionate.
      • Be transparent. To be registered in a Gift register.

      Gift should not be accepted by employees are obligated towards suppliers or customers and vice versa. Neetwk employees, suppliers and customers should never accept money or cash as a gift. Gifts should be limited to a value of 50 Swiss Francs (10.00 CHF) per year.

  3. Work Place

    Neetwk maintains a work environment where trust is a must with our employees. We empower and develop our employees. We believe in our people and work together as a team.

    Neetwk does not allow any use or possession of alcoholic beverages or illegal drugs in Neetwk property.

    1. Employees

      2. We resolve conflicts with respect. Our employees are treated with appreciation and consideration.

    2. Environmental

      3. Neetwk is committed to reduce and prevent damage to our environment. We recognise our environmental responsibilities and we are devoted to reduce global environmental damage.

      Neetwk provides a tool for users to visualize and compare the CO2 emissions per transport provider according to different transport modes.

    3. Quality

      4. Neetwk has a quality system in place. Neetwk employees follow procedures, working instructions and trainings in place.

      We believe that quality creates the base for the success. Our quality system creates visibility and transparency in our business documentation. This helps to achieve better results in the different areas of our business activities.

    4. Safety

      5. Neetwk employees must follow safety rules. Neetwk shall prevent employees to be exposed to unsafe situations.

 

Video Policy

Last updated: June 21st, 2020

  1. Definitions
    “Copy right” means the exclusive and assignable legal right, given to the originator for a fixed number of years, to print, publish, perform, film, or record literary, artistic, or musical material.
    “Children” means a young human being below the legal age of majority.
    “Children’s Online Privacy Protection Act (COPPA)” is the United States of America law that addresses the protection of children´s data. COPPA imposes certain requirements on operators of websites or online services directed to children under 13 years of age, and on operators of other websites or online services that have actual knowledge that they are collecting personal information online from a child under 13 years of age.
    “Dangerous” means to be able or likely to cause harm or injury. Also likely to cause problems or to have adverse consequences.
    “European child’s personal data” means the age threshold for obtaining parental consent varies between 13 and 16 years, depending on the age established in each EU Member State. The age threshold of each member state can be found under each National Data Protection authority.
    “Privacy” means the state of being free from public scrutiny or from having your secrets or personal information shared.
    “Safety ” means being protected of danger, risk, injury or loss. It means as well to keep information safe.
    “Racism ” means prejudice, discrimination, or antagonism directed against a person or people on the basis of their membership of a particular racial or ethnic group, typically one that is a minority or marginalized.
    “Sexual content” means is material depicting sexual behavior. The sexual behavior involved may be explicit, implicit any sexual behavior.
    “Violence” means behavior involving physical force intended to hurt, damage, or kill someone or something or any strength of emotion or of a destructive natural force.
  2. Video compliance

    By using this online platform, the suppliers and users agree to comply with the Neetwk Video policy.
    Neetwk complies with the Children’s Online Privacy Protection Act (COPPA), the European child’s personal data and the Swiss data protection. Neetwk does not collect any personal information for children. It is Neetwk policy not to publish videos for children.

  3. User and service provider / supplier eligibility

    The videos shown in the platform are not eligible for children under 18 years.

  4. Terms of video use
    1. Copy right

      2. Suppliers agree to comply and respect with copy right in order to publish any video in Neetwk Platform. Suppliers must not publish videos which are not authorized to do so.

      The videos included in Neetwk platform is property of Neetwk and/or Neetwk suppliers. All content must not be copied, re-distributed, transfer, modify or reproduce.

    2. Children protection and children privacy data

      3. Suppliers agree to comply with the “Children’s Online Privacy Protection Act” and “European child personal data”. This included but not limited to content and information collection about children.

    3. Violence, sexual content, racism and hate

      4. Neetwk does not allow to publish any video that contains violence, sexual content, racism, hate or hate speech in any form.

    4. Privacy

      5. Neetwk platform offers the option to publish pictures or videos promoting their services or products. While doing this, Neetwk encourages Neetwk suppliers not to post videos or pictures with faces of their employees. Technologies may enable companies to recognize or identify people with pictures or videos.

    5. Number or quantity of videos

      6. Suppliers can publish one video per product and/or service in the Neetwk platform.

  5. Rating and reviews

    There is no rating or reviews for videos shown in Neetwk video section.

  6. Process review

    In order to publish a video in Neetwk platform, the video will be approved by the Neetwk team.

  7. Notice of video infringement

    Neetwk users could report any video which infringes the terms of use. The Neetwk users could report the video sending an e-mail to: contact@neetwk.com.

    When reporting the video include the link of the video and explain in detail the content that has infringe the terms of use of the platform.

  8. Remove video

    Neetwk team will review and take down any video from the Neetwk platform which does not comply with the terms of use and/ or video policy.

  9. Liability in regards of videos

    To use or see the videos section in the Neetwk platform is at your own liability, risk or exposure. Neetwk and Neetwk suppliers (or their employees, directors, agents) shall not be liable, whether or not are advised or aware of the possibility to the other for any(a) special, direct, indirect, incidental, punitive, loss of money, revenue, profit, consequential damages, damages resulting of a delay of delivery, or special damages resulting from or arising out of or in connection with this agreement.

    If Neetwk suppliers are found liable for any damage or loss that arises out of or is in anyway connected to the use of Neetwk platform, Neetwk supplier’s entire liability under this agreement shall be limited to Ten Swiss Francs (10.00 CHF).

    1. Video defects

      2. Neetwk shall not be liable for defects or failures related to the use of the platform.

    2. Language translations

      3. Neetwk and/or Neetwk suppliers shall not have responsibility or liability whatsoever with the respect of language translations. Neither party are responsible for any error or inaccuracy in language translations. By using this platform users and Neetwk suppliers acknowledge any error, omission or inaccuracy in translations.

  10. Termination in regards of videos

    If there is any breach of the video policy, Neetwk could block the supplier´s account and/ or terminate the account in Neetwk platform.

 

 

Trade Compliance

  1. Definitions

    “Dual Use” means products (hardware, software, technology) that can be used for commercial and military purposes.

    “Export Administration Regulations (EAR)” means the United States of America dual use export control legislation.

    “Export Control”means the export regulation of certain item(s) to certain destination(s) according to local governmental regulations, including record keeping, sanctioned party list screening for listed individuals and/or companies by different government departments.

    “International Traffic Arms Regulation (ITAR)” is a United States regulatory regime to restrict and control the export of defense and military related technologies to safeguard U.S. national security and further U.S. foreign policy objectives.

    “License” means authorization from applicable governments in order to conduct activities such customs clearance, Export, Re-export, transportation, moving services, etc.

    “Office of Foreign Assets Control (OFAC)” means a U.S. Treasury department agency which enforces economic and trade sanctions based on United states of America foreign policy.

    “State Secretariat for Economic Affairs (SECO)”means the authority in Switzerland that regulates Export Controls.

  2. Trade and Export Control Laws

    Neetwk GmbH (“Neetwk”) is fully committed, respects and operates in full compliance with all applicable export control laws such as; Switzerland’s Federal Ordinance on the Control of Dual-Use goods and of Specific Military Goods by the State Secretariat for Economic Affairs (SECO). The Export Control administration regulations (EAR), International Traffic in Arms Regulations (ITAR), Office of Foreign Assets Control Regulations (OFAC) and European Union Member State export controls administered by the Council Regulation and regulations related to dual-use and military items.

    Business operations related to these local governmental regulations restrict the export, import and sell of products.

  3. Dual-Use and Military items

    Products or materials classified as “Dual Use Items” or “Military” could also require licenses or local governmental approvals in order to proceed with any business transaction. Neetwk suppliers are responsible to obtain such licenses within their local governments in order to supply any customer in our platform. Suppliers must be aware that not complying with such local governmental regulations could result in civil and criminal penalties. Neetwk platform does not hold, contain, promote or sell any military item.

  4. Sanctioned and Embargo Countries

    Many countries impose restrictions, embargoes or sanctions on business and financial transactions with other countries. The list of countries and the level of restrictions in place in respect of such restricted countries are frequently modified.

    Neetwk does not do business or involved with such transactions. Any act infringement to our policy will cause a block or removal of the account on Neetwk website.